Terms and Conditions

THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (HEREINAFTER “YOU” or “YOUR”) AND HOSMAN SOFTWARE SOLUTIONS (HEREINAFTER "Hosman Software Solutions”) GOVERNING YOUR USE OF HOSMAN SOFTWARE SOLUTIONS SUITE OF ONLINE BUSINESS PRODUCTIVITY AND COLLABORATION SOFTWARE IF YOU ARE BASED IN INDIA. IF YOU ARE NOT BASED IN INDIA, OUR GLOBAL TERMS OF SERVICE WILL APPLY.

Parts of this Agreement

This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions specific to individual Services (hereinafter the “Service Specific Terms”). In case of conflict, the Service Specific Terms shall prevail.

Acceptance of the Agreement

You must be of legal age to enter into a binding agreement. If you do not agree to the General Terms, do not use our Services. By using the Services, checking a checkbox, or clicking acceptance, you agree to this Agreement.

Description of Service

We provide cloud software and applications for businesses, including associated offline and mobile applications ("Service" or "Services"). You are responsible for internet access and required equipment.

Beta Service

Certain Services may be offered as Beta Services for testing. We may modify or discontinue them at any time without liability. You are under no obligation to subscribe to paid versions.

Free Trial

Free trials may be offered for a limited period. Data and customizations will be lost unless you purchase a subscription or export your data before the trial ends. Services are provided as-is during the trial.

User Sign-up Obligations

You must provide accurate, current, and complete information during sign-up. If false or incomplete information is provided, your account may be terminated.

Restrictions on Use

Spamming and Illegal Activities

You are solely responsible for your transmissions. Use of the Services for unlawful, harassing, obscene, or infringing activities will result in termination.

Third Party Applications

The Services integrate with third-party applications, which may require separate terms of service. Hosman Software Solutions is not liable for such applications.

Fees and Payments

Services are subscription-based. Automatic renewals apply unless canceled. Taxes (GST, VAT, etc.) may be charged in addition to fees. Refund policies apply as published.

Organization Accounts and Administrators

Organization accounts may have administrators who manage access. You are responsible for maintaining account security and ensuring compliance.

Personal Information and Privacy

Your personal information is governed by our Privacy Policy. You are responsible for safeguarding your credentials and reporting unauthorized access.

Communications

Service announcements and administrative messages are mandatory. You may opt out of newsletters.

Complaints

Complaints will be forwarded to your registered email. You must respond within 10 days, failing which your details may be disclosed to the complainant.

Grievance Redressal

Our Grievance Officer, Ramkumar, can be reached at hosman.in or by phone at 18004196666.

Inactive User Accounts Policy

Unpaid inactive accounts (120 days) may be terminated, with prior notice and data deletion.

Hosting Location

Hosting depends on your region/country. Accounts may be migrated or closed if IP address mismatches are found.

Data Ownership

You own your content. We only access or process it to provide Services.

User Generated Content

You are responsible for content you publish. Illegal or infringing content may be removed.

Sample Files and Applications

Sample files provided are for demonstration only and without warranty.

Trademark

Hosman Software Solutions trademarks must not be used without permission.

Disclaimer of Warranties

Services are provided "as-is". We disclaim all warranties, express or implied.

Limitation of Liability

Liability is limited to ₹50,000 or fees paid in the last 12 months, whichever is higher.

Indemnification

You agree to indemnify Hosman Software Solutions and affiliates against claims arising from misuse of Services.

Governing Law and Jurisdiction

Disputes will be settled exclusively by courts in Chennai, India.

Suspension and Termination

Accounts may be suspended or terminated for violations, inactivity, or technical issues.

Modification of Terms

We may modify this Agreement with notice. Continued use after changes indicates acceptance.